Shipping Policy
Shipping Policy
We ONLY ship products to the states highlighted in green on the map below with a few exceptions:
- No Military Bases
- No PO Boxes
- No International Shipping
Addresses
We kindly ask all customers to double-check their addresses before finalizing their orders. Our shipping software processes and creates labels based on the exact information submitted by our customers. If you realize an error after placing an order, contact us promptly, and we will make every effort to fix it.
To avoid misdelivery and return of packages, we strongly recommend that customers provide addresses where they regularly receive mail.
Regrettably, we are unable to refund shipping costs or offer reshipment for orders delivered to incorrect addresses or returned to our warehouse as undeliverable. If tracking indicates that your package is returned as undeliverable, contact us, and we can issue a refund for the order total (minus shipping) as a store credit or directly back to your payment method.
Same Day Order Processing
Orders confirmed by 2 pm EST Monday - Friday will be processed and shipped from our warehouse on the same day. Orders received after this cutoff will be shipped on the next business day. Orders packed and marked as shipped on Saturdays, as well as those placed on Sundays, will be shipped on Mondays.